![]() If you are running third-party antivirus, make sure that it’s not blocking the Focusrite Control Server. Restart and see if the problem goes away. Otherwise, why you can see the Stop and Restart hyperlinks). (If you can see the Start hyperlink, that means, the item isn’t running. Once you find the Focusrite Control, select it and hit the Start hyperlink on the upper left of the window. To see if Focusrite Control Server is running, you go to the Control Panel (set View by: to Small Icons) to check Administrative Tools>Services>Focusrite Control Server. This should be the ultimate solution to this, otherwise, you have to contact their support. Now, look for the ControlServer.exe and enable Run as Administrator. Then, check Focusrite Control Server by opening your File Explorer, then, Local Disk (C:)>Program Files>Focusrite>Focusrite Control Server. Make sure it’s installed on the C: drive of your computer. If your computer has detected it, look for the latest version of the Focusrite Control. (And, in this case, you must literally try to use new cable wire.) You should be able to see the interface unless your connection is broken. You can find Focusrite 2i2 under Sound, Video & Game Controllers, and Focusrite Audio. A pop-up window will appear displaying all the devices. Go to Device Manager, but do a right-click on the Windows Icon (this is in Windows 10). Yet, some solutions offered aren’t applicable. Most PC users have the luxury of accessing information online in order to solve their problems. They are more than willing to give you the best customer service that they can offer. So, what you’re going to do is contact support for assistance. The problem is that, on Focusrite’s website, some versions aren’t there. There is a certain thread in the Cakewalk forum solved this problem with a downgrade of the Focusrite Control. If the recent problem encountered is due to a software update, perhaps a downgrade will do the trick. However, for some reason sometimes having a driver update seems to be more devastating as it may cause another difficulty. Problems with the Driversįor most times, having an update to the software is a good thing because patches are made to solve existing issues. Hence, before doing any upgrade/downgrade of your operating system, make sure that you won’t have any compatibility issues. On the other hand, for Windows, Scarlett 3rd Gen ranges including 2i2 is compatible with the latest Windows 11 21H2. Check the DAW that you’re using, e.g., Ableton Live, Pro Tools, etc. Though their website says the Scarlett 2i2 is compatible, it’s still important to check not just the audio interface, but all the rest of the hardware/software setup. Whether you are using either Windows or iOS, Focusrite provides to you all the information you need.įor Mac users, for example, a certain iteration of the latest macOS 10.15 (Catalina) may somehow alter the performance of your hardware. Compatibility Issuesĭid you have an OS update lately? Have you checked if your version of the Focusrite Scarlett is compatible with the version of your operating system? Go to the Support page of the company and check whether your Scarlett 2i2 will work well with the operating system that you have. Have been using Scarlett 2i2, but all of a sudden it can’t be recognized? The hardware is working fine, but the software isn’t! There are two common reasons why you bumped into this problem – compatibility issues and missing drivers. Common Reasons Why Focusrite Scarlett 2i2 not Recognized Continue reading to tackle the issue and get the most out of Focusrite Scarlett 2i2. Moreover, it’s wise to restart the Focusrite Control Server and see how things turn out. The Focusrite ASIO driver is your best bet, just try a reinstall in exact order/method as mentioned above.Once it comes to Focusrite Scarlett 2i2 not recognized, you must consider checking out Focusrite Control Server as there could be problems with compatibility and/or drivers. Lastly, while ASIO4ALL is a good thought, I would not recommend that. ![]() Almost a given it's not a hardware thing, but a software (driver) thing. However, since you get good performance out of other drivers, I'm more inclined to say the driver reinstall is what's going to fix, and not likely a cable/port thing. Also try and use USB 2.0 port if you can. Very picky about using a short - under 10' - USB cable). Bad drivers can be a culprit, as can bad cable. It IS possible your device has gone bad, but I've had issues in the past too, and that's often fixed it. perhaps you're installing a flakey beta driver?) Download the latest NON-BETA driver directly from Focusrite support (shows as 4.65.5 to me still for 2i2. I'd highly recommend reinstalling the driver in this order
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